As someone who has worked in user experience for several decades, I know that, in this case, this wisdom is spot on. And nowhere does this hold truer than within the field of UX Research & Design.…
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The moderator – while remaining unbiased – has a critical role in helping to bring forth the best information. A better word than “moderator” might be “active listener".…
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During a recession, researchers may be asked to limit their scope and get the work done with less money and fewer people, but the information needed is more urgent than ever.…
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UX Theater is an attempt to construct something that looks like research but doesn’t really utilize rigorous methods. It might not even involve any users at all.…
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User Experience Research is what Usability Sciences is all about, and we're well acquainted with the skills that matter most for actionable research. So, if you think this might be the field for you, consider these three skills.…
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A diary study is a longitudinal qualitative research method in which participants use your product or service in their own environment.…
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